Your order will be processed the following business day or the day prior to your requested delivery date.  Orders placed after 12 PM EST will be processed the following day. Orders placed on Saturday and Sunday will start to be processed on Monday.

Next Day Delivery Requests:

Next-day delivery is generally possible for many orders! If you place your order before 12 PM EST, we can usually fulfill it for next-day arrival.

However, we can't always guarantee next-day delivery for every item. This is because the availability of fresh seafood can change rapidly; a specific item or size you've ordered might sell out or not be available until a later date. The sooner you place your order, the better we can project our ability to fulfill it for your desired delivery day.

Yes, next-day delivery is generally possible for many orders! If you place your order before 12 PM EST, we can usually fulfill it for next-day arrival.

However, we can't always guarantee next-day delivery for every item. This is because the availability of fresh seafood can change rapidly; a specific item or size you've ordered might sell out or not be available until a later date. The sooner you place your order, the better we can project our ability to fulfill it for your desired delivery day.

Please keep in mind that for frozen seafood orders delivered to certain areas (like Hawaii and Alaska), we require 2 days for delivery. In these specific cases, we cannot guarantee next-day delivery.

Yes, we do offer Saturday delivery for our customers at no extra charge!

However, Saturday delivery might not be available for all addresses, especially in very rural areas. When you place your order, please ensure your shipping address is able to accept Saturday deliveries. If we receive notification that your address isn't eligible for Saturday delivery, we'll contact you promptly to see if you'd like to receive your order the following week instead.

Yes! You’re more than welcome to give our office a call and speak with a member of our team to place your order over the phone.

At this time, we do not accept SNAP or EBT benefits.

We currently accept the following forms of payment:

• Major Credit/Debit Cards
•  Shop Pay
•  After Pay
• Apple Pay
• PayPay
• Google Pay
• Venmo
  

Check out our current offers, and at the bottom of our website, be sure to subscribe to our mailing list for messages about our upcoming offers.

Yes! We offer multiple convenient and secure options to save your checkout information for future use.

We provide you with the option to save your information and easily checkout with digital wallets, including Shop Pay and PayPal. These digital wallets are trusted by millions of merchants for their ease of use and security. You may be familiar with them based on other merchants you shop with.

You can also add shipping addresses to your account on your Account Page. For security purposes, saving your billing information takes place through one of the digital wallet options. We do not personally store or have access to the payment information. Our digital wallet partners use PCI-compliant servers and encrypt the data end to end.

If you would like to take advantage of the Shop Pay service, please check the box under "Remember me" at checkout after entering your information. Upon doing so, you will also be able to use it across other websites powered by Shopify. If you would like to opt out of this after signing up, please unsubscribe via email address here or phone number here.

Shop Pay is a fast, secure, and convenient payment processing service powered by Shopify, the e-commerce platform we use. It's designed to make your checkout experience quicker across all Shopify-powered online stores.

How it works:

• When you select "Save my information for a faster checkout" during your purchase on our site (or any other Shopify store), a Shop Pay account is created.
• Once you have a Shop Pay account, future checkouts on our site (and other Shopify stores) can be completed in just a few taps, as your shipping and payment information is securely saved.

Why it pops up:

• If you've previously created a Shop Pay account, you may be prompted via a pop-up during checkout to sign in and use your saved payment and shipping details for a faster process.

If you prefer not to use Shop Pay:

• Simply close the pop-up window.
• You can then proceed to select your preferred payment method from the other available options.

Please remember that Shop Pay is a third-party platform that operates independently from www.intershellseafood.com. While it enhances your checkout experience on our site, it also offers this expedited service across any other e-commerce store built on the Shopify platform.

Afterpay is a service that allows you to shop now and pay later, always interest-free. With Afterpay, your purchase will be split into four payments, payable every two weeks. Shop at intershellseafood.com, add items to your cart, and select Afterpay as your payment method at checkout. First-time customers will need to create an Afterpay account (with an instant approval decision). Returning customers will log in to make their purchase. It’s that easy!

You can visit the Afterpay website at www.afterpay.com for a comprehensive list of additional FAQs, terms and purchase payment agreement, as well as Afterpay’s Privacy Policy.

If you have any questions about your Afterpay account, please contact Afterpay directly.

Once an order has been successfully placed, we are unable to directly alter or add items to it. This is primarily for your security, as we do not save customer credit card information and cannot make additional charges on our end. The original payment method also cannot be changed after the order is confirmed.

However, we have two solutions to help you get the additional items you need:

1. Place a New, Separate Order: You can place a second order for the additional items. We will combine your new order with your original shipment and will waive any additional shipping fees for the second order.
2. Cancel and Reorder: If the changes are substantial, or if you prefer to have all your items under a single order number, we can cancel your original order. You would then need to place a completely new order that includes all the items you wish to purchase.

To ensure the best outcome for your order, please reach out to our customer service team immediately if you need to make an adjustment after placing your order.